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Use services from Häfele

We take care of your most valuable production resource: time.

For us, intensive customer orientation is not just a throwaway catchphrase, but a deeply rooted corporate philosophy. We are constantly working to provide you with comprehensive support in optimising your processes. In every phase. With incentives, tools and an open ear for your needs, we want to contribute to making your work more efficient, easier, faster and thus more successful. That is our idea of service.

01) Inspiration and knowledge

This includes the Häfele Academy, which has already successfully opened its doors in various markets and provides inspiration and knowledge through intensive, modular training units.

When it comes to light, for example, it shows how quickly and easily lighting solutions can be planned and installed with the Loox LED lighting system by Häfele. An important instrument for creative inspiration for the furniture maker remains “The Complete Häfele”, which has been providing new impulses to the woodworking industry as a reliable reference work for decades – always at the cutting edge of technology. It is available in print, 24/7 on the Internet, or as an app.

02) Marketing support

Inspire your customers in real time. The closer your ideas and designs come to reality, the easier and faster it is to convince your customers.

For this reason, as well as providing intensive marketing support, Häfele has also developed digital tools that allow you to plan and present realistically in real time. For example, the visualisation software "YES" or the DressCode configurator as an augmented reality app. This already saves you valuable time during the customer consultation.

03) Planning & Construction

This is how your ideas reach the machine more quickly. Time-saving planning and design: with Häfele consultant tools and configurators. With 29,700 CAD data and 9,000 CAM data. And most recently, a new Häfele plug-in allows the Häfele configurators to connect seamlessly with the imos 3D industry software. Sophisticated hardware and fitting systems can now also be processed in an uncomplicated way in the digital workflow – from planning to manufacturing.

04) Products made to measure

That which you don't have to build or assemble yourself saves time. With our TopCo service, we support you with a diverse range of ready-configured components that we put together individually for you according to your specifications. Minimum batch size of 1. From custom-made lacquer fronts for the kitchen to complete drawers and LED light strips. You can find the entire TopCo range online – or you can discuss with your advisor how and where we can relieve you of work.

05) Delivery

Ordered by 4pm, delivered the next day. With the Häfele online shop, you can not only order quickly and conveniently – your entire order and invoice history can be accessed at any time and you can manage your customer account flexibly. And: you have the certainty that your delivery will arrive on time. The colleagues in our modern logistics centres, which are several football pitches in size and are constantly growing, use innovative technology and precise processes to ensure that many thousands of parcels are delivered on time every day. So that your processes run smoothly.

06) Personal advice

Well over 100 Häfele colleagues at the head office and in the sales offices throughout Germany support you with sound industry know-how in all matters relating to furniture technology and its processing. As passionate and highly specialised customer support personnel, they are always available to discuss your issues on a level playing field. From morning till night. From professional to professional. From person to person. We are happy to receive any enquiry and contact.