Häfele philosophy

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Since the company was founded, we at Häfele have observed how society and markets change – so we can know our customers’ needs before they arise. How do we make the work of our customers easier, more convenient and more efficient? What services and products will help you to concentrate fully on your project? Our answer comes in the form of helpful services and advanced products that we offer our customers as Häfele own house assortment. Some call this innovative, but for us, it's simply our customer orientation.

 

"Thinking ahead" is our credo

Sibylle Thierer

For us, being closer to the customer means being one step ahead. This has been our thinking for more than 90 years.

Sibylle Thierer, CEO

 

Anyone can make products. We find solutions. 

"Your task is my task." That is the approach taken by our Häfele customer advisers. We do everything in our power to find a solution, even for the trickiest of problems. We are at your side with all our knowledge –  at any time, quickly, accessibly and always close to you. If at first glance there is no solution to be found in the Häfele product range, then we go in search of it worldwide. Because no solution is not an acceptable outcome for us.

"Understanding your market and your client's needs brings you closer to your client.  Putting your client's needs at the center of what you to, brings success to both parties."

Kevin Diamond  |  MD Häfele South Africa

 


 

​​​​​​​At Häfele we are constantly asking ourselves, what drives you, how we can simplify your everyday work and where we can become even better?

What drives you? Help us understand your challenges and we will help you with solutions.

Get in touch with us